EventON Main Plugin (Only)

The following requirements apply to running the EventON main plugin on your WordPress site:

• WordPress Version: 6.0 or higher (latest stable version recommended)
• PHP Version: 8.0 or higher (PHP 8.1+ recommended for best performance)
• MySQL Version: 5.7 or higher, or MariaDB 10.3 or higher
• PHP Memory Limit: Minimum 128 MB (256 MB recommended)
• Web Server: Apache or Nginx
• SSL: HTTPS is strongly recommended for secure data handling
• Cron Jobs: WordPress cron (WP-Cron) must be enabled for scheduled events
• Permalinks: WordPress permalinks must be enabled for proper URL routing
• Browser Compatibility: Latest versions of Chrome, Firefox, or Safari for admin and front-end functionality

EventON with Addons

When using EventON with one or more addons (e.g., RSVP, Seats, or Bookings), the requirements are slightly higher due to increased functionality and database interactions:

• WordPress Version: 6.0 or higher (latest stable version recommended)
• PHP Version: 8.0 or higher (PHP 8.2+ recommended for optimal performance)
• MySQL Version: 5.7 or higher, or MariaDB 10.3 or higher
• PHP Memory Limit: Minimum 256 MB (512 MB recommended for multiple addons)
• Web Server: Apache or Nginx
• SSL: HTTPS is required for addons handling sensitive data (e.g., payments or user information)
• Cron Jobs: WordPress cron (WP-Cron) must be enabled, with server-side cron recommended for addons with recurring tasks
• Permalinks: WordPress permalinks must be enabled
• Browser Compatibility: Latest versions of Chrome, Firefox, or Safari
• Additional Notes:
  • Some addons may require specific PHP extensions (e.g., mbstring, json, curl). Ensure these are enabled on your server.
  • High-traffic sites or sites with many events may benefit from a hosting environment with opcode caching (e.g., OPcache) and object caching (e.g., Redis or Memcached).

EventON + Tickets Addon + Woocommerce

The combination of EventON, the Tickets addon, and WooCommerce significantly increases server demands due to complex database queries, ticketing functionality, and e-commerce processing. Slow load times can be mitigated by meeting the following requirements:

• WordPress Version: 6.0 or higher (latest stable version recommended)
• WooCommerce Version: 7.0 or higher (latest stable version recommended)
• PHP Version: 8.0 or higher (PHP 8.2+ strongly recommended for performance)
• MySQL Version: 8.0 or higher, or MariaDB 10.4 or higher
• PHP Memory Limit: Minimum 512 MB (768 MB or higher recommended to prevent memory exhaustion)
• Web Server: Apache or Nginx with sufficient resources (at least 2 CPU cores and 4 GB RAM for medium-traffic sites)
• SSL: HTTPS is required for secure payment processing
• Cron Jobs: Server-side cron is strongly recommended to handle ticketing and WooCommerce scheduled tasks efficiently
• Permalinks: WordPress permalinks must be enabled
• Browser Compatibility: Latest versions of Chrome, Firefox, or Safari
• PHP Extensions: Ensure mbstring, json, curl, gd, and imagick are enabled for WooCommerce and ticketing features
• Performance Optimization:
  • Opcode Caching: Enable OPcache to improve PHP performance.
  • Object Caching: Use Redis or Memcached to reduce database load, especially for high-traffic sites.
  • Database Optimization: Regularly optimize your database to improve query performance. Consider InnoDB storage engine for better concurrency.
  • CDN: Use a Content Delivery Network (CDN) for faster delivery of static assets (e.g., images, scripts).
  • Hosting: A managed WordPress hosting plan or a VPS with at least 4 GB RAM is recommended for sites with heavy event and ticket sales activity.
• Important Notes:
  • Slow loading times are often due to insufficient PHP memory or unoptimized database queries. Increasing the PHP memory limit to 768 MB and enabling object caching can significantly improve performance.
  • Ensure your hosting provider supports high resource allocation for PHP processes, as shared hosting plans may struggle with this setup.
  • Test your site with a performance tool (e.g., GTmetrix or Pingdom) to identify bottlenecks, especially if handling large numbers of events or tickets.

General Recommendations

• Backup: Always have a reliable backup system in place to protect your event and ticketing data.
• Staging Environment: Use a staging environment to test updates for WordPress, EventON, addons, and WooCommerce before applying them to your live site.
• Hosting: Choose a reputable hosting provider with scalable resources, especially for sites using the Tickets addon and WooCommerce.

If you need help verifying your server setup or optimizing your site, please consult your hosting provider.

You can also try the tips mentioned at improve website loading speed.

The post Basic System Requirements for EventON first appeared on Documentation.

EventON makes it easy to keep your website clean and organized by automatically moving outdated events to the trash. This feature ensures that events which have already ended do not clutter your site. To enable this option, simply follow these steps:

1. Go to the EventON Settings: Navigate to EventON Settings > Advanced Settings.
2. Enable the Option: Locate and enable the setting labeled “Auto move events to trash when the event date is past.”
3. Save the Settings: After enabling the option, make sure to save your changes.

Once activated, EventON will automatically move events to the trash once their end date/time has passed.

How to Automatically Delete Trashed Event Posts

While the setting above will move past events to the trash, these trashed posts will still remain in your WordPress database. To fully delete them after they’ve been trashed, you can configure your WordPress site to automatically remove trashed posts after a set period. This will apply to all trashed posts on your site, not just events.

Here’s how you can set this up:

1. Edit the wp-config.php File

To enable automatic deletion of trashed posts, you’ll need to modify the wp-config.php file. This can be done through FTP, your cPanel file manager, or directly in your WordPress dashboard (if you have access to the file manager).

2. Add the Code

Once you’ve located the wp-config.php file, open it and add the following line towards the end of the file:

define('EMPTY_TRASH_DAYS', 7);

This code tells WordPress to automatically delete any posts in the trash after 7 days. You can customize this by changing the 7 to any number of days that works best for you. For example:

• 0 will completely disable the trash feature and permanently delete posts immediately.
• 30 will keep trashed posts for 30 days before they are permanently deleted.

3. Save the Changes

After adding the code, save the wp-config.php file. WordPress will now automatically delete posts that have been in the trash for the specified duration.

Summary

• Step 1: Enable the auto-move feature in EventON Settings to trash past events.
• Step 2: Add the EMPTY_TRASH_DAYS setting in your wp-config.php file to auto-delete trashed posts after a set number of days.

By configuring these two features, you can ensure that your WordPress site remains tidy, with outdated or unnecessary content being cleaned up automatically.

The post How to Delete Old Events from WordPress Trash Automatically first appeared on Documentation.

Before getting started, please backup your site by following the steps in this guide.

Step 1

EventON respects customer data storage preferences and offers a Data Management setting that gives our users the option to delete all EventON data from the database when the plugin is uninstalled. To continue, please go to EventON > Settings > General Settings and ensure that this option is disabled as shown below:

Next, go to Plugins > Installed Plugins > EventOn Lite and click on the Deactivate button.

To keep your WordPress installation tidy, click on the Delete button to clear the plugin files.

Step 2

Download a copy of the EventON plugin zip file by logging in to your Codecanyon account here and store it on your computer.

Next, log in to your site and go to Plugins > Add New > Upload Plugin and follow the prompts to install the downloaded zip file. Once the plugin is installed and activated, follow these steps to successfully activate your license: How to Activate EventON.

Once your license is activated, you will get a success message as shown below on the EventON > Addons & Licenses page:

You’re all set to start crafting amazing events! Please follow this guide to learn more about how to install addons to get the most out of EventON: How to Install Addons.

The post How To Upgrade From Lite to Full Version first appeared on Documentation.

In this tutorial, we’ll go through various ways you can do a backup of your whole site. We’ll also cover how you can backup the current version of an EventON addon before an update in case backing up your whole website is not an option.

Let’s get started.

1. Full Site Backup

There are three primary methods to backup your entire website:

1. Using a Plugin: This method allows you to easily backup your site directly from your website’s dashboard.
2. Through Your Hosting Dashboard: This is a more direct approach, where you can backup your site from the control panel provided by your hosting provider.
3. Using FTP: This is a manual approach where you download copies of plugins and themes and store them locally on your computer.

Using a Plugin

Backing up your WordPress site using a plugin is a straightforward and efficient method, especially for those who may not be technically inclined. Plugins are designed to automate the backup process, ensuring that all your website data, including posts, pages, comments, and settings, are safely stored. While many backup plugins are available for free, some offer advanced features, such as off-site cloud storage, which come with a price tag. To get started, simply install and activate your chosen backup plugin from the WordPress repository. Here are a couple of plugins that you can use for this purpose:

1. UpdraftPlus: This plugin allows you to backup and restore your website with ease. Please go through this guide for more details about the process.
2. BackupBuddy: This plugin offers scheduled backups, off-site storage options, and more. Please go through this guide for more details.
3. Duplicator: This plugin not only helps in backing up but also in migrating WordPress sites. Please go through this guide for more details.
4. VaultPress (now part of Jetpack): This plugin provides a subscription-based protection, security, and backup service. Please go through this guide for more details.
5. BackWPup: This plugin offers a free and premium version that supports backups to Google Drive, Rackspace Cloud, SugarSync, Microsoft Azure, and Amazon Glacier. Please go through this guide for more details.

Using Your Hosting Dashboard

To backup your WordPress website via the hosting dashboard, first, log in to your hosting account’s control panel. Most hosting providers, like Bluehost, SiteGround, or cPanel-based hosts, offer a “Backup” or “Backup Wizard” option. Navigate to this section, and you’ll typically find options to create a full website backup, which includes all files, databases, and configurations. For the purpose of this tutorial, you can backup your files ONLY before doing the update and perform a restore through the wizard if anything breaks after an update. Here are some tutorials from the most common hosts:

1. How to backup with SiteGround
2. How to backup with GoDaddy
3. How to backup with Hostinger
4. How to backup with Bluehost
5. How to backup with Hostgator
6. How to backup with WPEngine

Using FTP

To backup your entire website using FTP (File Transfer Protocol), you’ll first need an FTP client like FileZilla or Cyberduck. You can find your FTP login credentials from your hosting dashboard. After connecting to your website using your FTP credentials, navigate to the root directory of your site. From here, select all files and directories and download them to your local computer. This process effectively creates a local backup of your website.

For added security, it’s wise to store this backup on an external hard drive or a secure cloud storage service. You can perform a local backup anytime you are updating EventON or WordPress.

2. Backing Up a Single EventON Addon

In certain situations, you might want to avoid the hassle and time-consuming process of backing up your entire website just for a single addon update. In these instances, there are two primary methods to backup the addon itself:

1. Using a plugin: You can install a plugin on your WordPress site to facilitate the download of the plugin from your dashboard.
2. Using FTP: You can connect to your site via FTP and create an archive of the addon or clone and rename the addon.

Using a plugin

You can install the WP File Manager plugin on your site and use this to navigate the file system on your site and download copies of the installed plugins on your site. Please follow these steps:

• Install and activate WP File Manager by going to WP Dashboard > Plugins > Add New.
• Once the plugin is activated, navigate to WP File Manager and go to the public/wp-content/plugins folder as shown below:

• Select the plugin/addon that you’d like to backup, right-click, and select Download from the context menu as shown below:

• This will download a zipped copy of the addon which you can store locally on your computer.
• Alternatively, you can select the option to Create archive and store the backed-up version in the same wp-content folder. In case an issue arises, you can delete the plugin folder and unzip the backup.
• Go ahead and update the addon, if anything breaks, you are covered and you can easily roll back to the downloaded version by deleting the installed copy and installing the old version.

Alternatively, you can install the Download Plugin from the WordPress repository and use it to download any EventON in just a few clicks. You can follow these steps:

• Install and activate WP File Manager by going to WP Dashboard > Plugins > Add New.
• Once the plugin is installed, go to WP Dashboard > Plugins and click the Download link to generate a zipped copy of the addon. Here is a screenshot:

Using FTP

You can download a copy of one of your installed EventON addons by following these steps:

Access cPanel:

• Open your web browser and navigate to your website’s cPanel login URL. Typically, it’s in the format: http://yourwebsite.com/cpanel or https://cpanel.yourwebsite.com.
• Enter your cPanel username and password to log in. Please get in touch with your host if you would like help getting these credentials.

Navigate to the File Manager App:

• Once logged in, look for the “File Manager” icon and click on it. This will open the file directory of your website.

Locate the Plugin Directory:

• In the File Manager, navigate to the public_html directory (or the directory where your WordPress is installed).
• Inside, locate and open the wp-content folder.
• Within this folder, locate the addon that you want to backup.

Download the Plugin:

• Right-click on the plugin folder and select “Compress” from the dropdown menu. Choose the “Zip” format and give the compressed file a name if you wish.
• Once the zipping process is complete, right-click on the newly created zip file and select “Download.”

Store Safely:

• Save the downloaded zip file to a secure location on your computer or an external storage device.

And that’s it! You’ve successfully downloaded a zipped version of a WordPress plugin from cPanel. In case any issue arises after the update, you can roll back by deleting the currently installed version of the addon and installing the backup copy.

The post Best Practices Before Doing an Addon Update first appeared on Documentation.

Note: If there are no events assigned to event types (filter terms) those filter terms will not show under the filter type.

Once your filter types are activated, they will show on the frontend calendar.

You can also control the sorting and filtering of each calendar when generating the shortcode as shown below:

The post What is the calendar filter first appeared on Documentation.

Do I need more categories?

I get a lot of people confused as to how many categories they need. Let’s say you want to categorize events by “Genre”, you don’t need 100 categories, one for each genre. All you need is 1 category called “Genre” and in there you can create category tags for each genre and assign them to events.

How to activate additional categories?

Go to EventON > Settings > Categories you will find that here you can activate up to 3 additional categories for events. Make sure you activate them in order.

Once you click activate be sure to type a name for this or else it will be called “Event Type 4”

Click Save Changes for this to take effect and refresh the page.

Now if you go to each event you will see that you can assign category tags to this new category on right side menu of the event edit page.

How to create shortcode calendars to show only those category events?

Most of the EventON calendar types support event type only filtering. So in order to do this you will need the tag ID of the event type category and the category slug name.

Tag ID: To find the tag id for category tag go to Events >  and then the category you want to find the tag ID for. In here you will see all the possible tags you have created so far in a list where you can find the ID.

Slug: Slug for event type category is easy. Lets say from the picture on left; Genre which was event type #3 category we activated in above step. So the slug for this would be event_type_3

For example, if we want to show ONLY  the events that fall into Hip Hop genre we will use a shortcode variable as below:

event_type_3="22"

event_type_3 because it is the #3 event type category we activated and 22 is the tag ID for hip hop.  So the complete EventON calendar shortcode for the basic calendar would look like this:

[add_eventon event_type_3="22"]

Hope this clarifies your doubts and concerns about event-type categories. If you have any other questions please contact us on our support helpdesk.

The post I am confused about Event Type categories first appeared on Documentation.

Solution

Please open a new web tab and visit www.myeventon.com/addons. Once you are on that page, proceed to place your order and complete the checkout process there.

The post Why am I unable to proceed with the checkout for addon purchases? first appeared on Documentation.