- Get Started
- User Guide
- How to- ** How to use event_type category to do more
- How to Activate EventON
- How To Allow Users to Submit Events and Create an Events Listing Page
- How to apply a patch fix
- How to Bulk Update Language Translations Using the Import/Export Tool
- How to cancel addon subscription before auto renew
- How to Deactivate EventON Addon Licenses
- How To Display or Hide the Live Now Icon
- How to Enable Auto-updates for EventON
- How to find your EventON license key
- How to Fix a Broken Sidebar Caused by the EventON Widget
- How To Hide Blank Rows On the Calendar EventTop
- How To Set Up and Use the Filter Bar on Calendars
- How to Set Up Health Guidelines for EventON and Extend It
- How to Setup & Use Custom Fields for Events
- How to setup & use multi data types
- How to Setup Basic Paypal for Events
- How to show past events
- How to show your calendar on external sites using an iFrame
- How To Turn on Sort Options On Your Calendar
- How To Upgrade Your EventON Addon License
- How to Use Hashtags to Link to Event Sections
- How to Use Single Event Data Values
- How to Use the EventCard Designer
- How To Use the EventON Shortcode Executor(ESE) Widget
- How To Use The EventTop Designer
- How To Use the ICS Import Tool
- How to Use Virtual Visible Event End Time for Events with Limited Visibility but Extended Durations
- Using an SMTP Mail Plugin To Solve Email Delivery Issues in EventON
 
- General- Basic System Requirements for EventON
- Best Practices Before Doing an Addon Update
- How to Delete Old Events from WordPress Trash Automatically
- How To Upgrade From Lite to Full Version
- I am confused about Event Type categories
- What is the calendar filter
- Why am I unable to proceed with the checkout for addon purchases?
 
- Troubleshooting- ** What to check if eventON is not working
- How to debug for PHP code errors
- How to debug Javascript interactive issues
- How to find if an issue is coming from eventON
- How to fix font awesome icons not working on your site
- How to fix style override issues
- Increasing the WordPress Memory Limit
- Troubleshooting Using the Health Check Plugin
- Why is Location Google Map grayed out or not displayed on Event Card
 
- Virtual Events
- Frequently Asked Questions
- Code snippets- CODE: To add additional healthcare guidelines
- How to add new social share icons
- How to change “events” slug & rewrites
- How to customize the eventtop date format
- How to hook into eventTop
- How to increase event type category count
- How to load EventON scripts to a page
- How to show additional custom data in the eventCard
 
- CODEX
- Other
- Tricks and Tips- ** Override CSS in your calendar
- How to create events that goes past midnight
- How to customize Events archive page
- How to customize location and organizer archive page
- How to override event colors with event type colors
- How to show featured image on eventTop
- How to show various information on the eventTop
- How to translate EventON with WPML on the front-end
- One solution for /events slug not working
- Various Creative Ways to Use Multi Data Types
 
- APIs
- Addons- Action User
- ActionUser Paid Feature Events
- ActionUser Plus
- Advent Calendar
- Bookings
- Countdown
- CSV Importer
- DailyView
- Dynamic Pricing
- Event API
- Event Dynamic Pricing
- Event Lists
- Event Map
- Event Photos
- Event Reviewer
- Event Search
- Event Seats
- Event Slider
- Event Tickets- Auto Complete Ticket Order
- Auto re-stocking refunded, cancelled or failed orders
- Changelog for Event Tickets
- CODE: How to send Emails as Bcc
- How to add additional data to confirmation email
- How to add additional fields at checkout
- How to add additional fields to download attendees CSV file
- How to customize ticket email template
- How to manage capacity separately for repeat events
- How to set up Event Tickets
- How to set up variable prices for Tickets
- How To Switch From WooCommerce Blocks to Shortcode-Based Cart & Checkout Pages
 
- Event Wishlist
- Filters Plus
- FullCal
- ICS Importer
- Include Anything
- Lists & Items
- Moon Data
- PDFer
- Polls
- QR Code
- Reminders
- Repeat Customizer
- RSS Feed
- RSVP Events
- RSVP Events Invitees
- RSVP Events Waitlist
- RSVP Points
- Single Events
- Speakers & Schedule
- Subscriber
- Sync Events
- Variations & Options
- Virtual Plus
- Weather
- WeeklyView
- YearlyView
 
- Policies
- Server Related
- Shortcode
- Translation & Languages
How to debug Javascript interactive issues
Last Updated: February 21, 2025
This is a very common question/issue we get reported all the time. Here is how to resolve this issue and debug to find what is causing this issue on your site.
NOTE: EventON should work 100% out of the box as we have tested multiple times before we release. But when its places inside badly made themes and plugins conflicts are unavoidable.
Preliminary Check for Javascript issues
In Chrome press F12 or Ctrl +shift+I and open the web developer console.
You should see below screen show in your browser. Pay attention to the top right corner.

If you see a RED cross with a number this means the number of javascript errors on this page in your website.
Click Esc or switch over to the Console tab

This should show all the javascript errors on the page explained little bit more with some info.
Cause #2
If none of the above items matches your case, in the developer tools in your browser click on the Network tab.
If you see below error – marked in red. Or similar issue that have to do with admin-ajax.php – that comes up when you click on eventON calendar elements/buttons – Please follow below directions to solve this.

This could mean there are PHP code errors stopping eventON from executing AJAX commands.
SOLUTION: In this case we ask you to do a debug.
Perform a debug on PHP codeSolving Other Common Javascript Issues
Every javascript error is specific to a website and we can not give the solution to your own issue. But any javascript error you see in the console may conflict with eventON script and will stop from eventON script from running. Hence, you can not slideDown events and can not switch months.
Below are common solutions. Please go through them and try the ones that may apply in your case.
Solution #1
In this console on the right side shows the URL and sometimes line number of where this error is coming. You can look into that to see if you can figure out whats wrong and fix it.
Solution #2
If those javascript errors are not coming from any of the eventON js files. And you can identify which theme or plugin it is coming from. We recommend you contact the theme/plugin developer of those items for solution.
Solution #3

Right click on the web page and click view page source. And then Ctrl+f or search the source for “eventon_script.js” This is the main eventON javascript required for interactive functionality. If you can not find this in the page source try this:
Talk to your web developer/ theme developer and see why javascripts are not getting appended into footer — via wp_enqueue_script()
Another solution is, open footer.php file from your theme file and see if it has wp_footer() — a properly built theme should have this in the footer to allow plugins to append javascript files. So if your footer.php does not have this, add that in.
Cause #3 – shortcode
If you are using incorrect shortcodes than the result you are expecting that may also lead to none responsive calendar. For example if you use ux_val=’x’ in the shortcode clicking on events will not open the event card or do anything.
SOLUTION:
Start removing shortcode parameters one by one until the calendar start working. And then work your way up to what was wrong in the shortcode parameters you used. (shortcode parameters are shortcode peices like ux_val=’2′ or fixed_month=’4′)
Other causes for month switch not working
My site load inside pages via AJAX
If your website inside pages as well as the events page with eventon shortcode is loading via ajax into view (AKA browser does not show as reloading a new page but a new page shows in place of current page).
This is happening because required eventon scripts are not loaded on the new AJAX pages with eventon.
SOLUTION:
add the below PHP code to (footer.php file in your theme) to manually include eventon javascript files in all pages in your website.
global $eventon;
$eventon->frontend->load_default_evo_scripts();Still can not solve my issue
If the above solutions does not apply to your issue nor helped you solve your issue, please send us a ticket in support forum and please mention your findings in here to help us track your issue faster and solve it quick for you.
Did this article help you?
- Troubleshooting
- ** What to check if eventON is not working
- How to debug for PHP code errors
- How to debug Javascript interactive issues
- How to find if an issue is coming from eventON
- How to fix font awesome icons not working on your site
- How to fix style override issues
- Increasing the WordPress Memory Limit
- Troubleshooting Using the Health Check Plugin
- Why is Location Google Map grayed out or not displayed on Event Card