Important Warning: Downgrading can lead to data loss if not done carefully—always back up your site first. Older versions may lack bug fixes or compatibility with current WordPress. Contact support before downgrading to confirm if it’s necessary.

Prerequisites:

• Full site backup (database and files) using tools like UpdraftPlus, BackWPup, or your host’s backup system.
• WordPress admin access and FTP credentials (if manual method).
• EventON license key for reactivation.
• Knowledge of your current EventON version (check via Plugins > Installed Plugins).

For general setup help, see our Quick Starter Guide. If you’re new to EventON, start with the Installation Guide.

Method 1: Restore from a Backup (Recommended if Available)

If you backed up your site before updating EventON, this is the fastest and safest way to revert.

1. Access Your Backup:
   • Log in to your backup plugin (e.g., UpdraftPlus) or host’s control panel.
   • Select a backup from before the EventON update (check dates and notes).
2. Restore the Site:
   • Choose to restore plugins and database (EventON data is stored here).
   • Follow the restore instructions from your webhost—exclude unrelated files if possible to speed up.
   • Confirm the restore; your site may go into maintenance mode briefly.
3. Verify the Revert:
   • Go to Plugins > Installed Plugins and check the EventON version.
   • Test your calendars and events to ensure everything works.

Tip: Always create a new backup before restoring. If using a host like SiteGround, use their built-in staging tools to test the revert without affecting your live site.

Note: This method reverts your entire site, not just EventON. If you only need to downgrade the plugin, use Method 2.

Method 2: Manually Downgrade EventON (Request Older Version from Support)

If you don’t have a pre-update backup, request an older version from our support team and install it manually.

1. Request the Older Version:
   • Email support at support@myeventon.com or submit a ticket with:
     • Your license key.
     • The specific version you want (e.g., “EventON 4.5.2”).
     • A brief reason for the request (helps us assist better).
   • We’ll send you a link to download ZIP file (e.g., eventon-4.5.2.zip) via email or in the ticket, usually within 24-48 hours.
2. Disable “Delete eventon settings & data when EventON is uninstalled”
   • In EventON Settings > General make sure this option is Off — otherwise all your eventON data will be deleted when eventON is deactivated.
3. Deactivate and Remove Current Version:
   • In WordPress, go to Plugins > Installed Plugins.
   • Deactivate EventON (this preserves your data).
   • Click Delete—confirm, but note: This removes files, not database data (events, settings).
4. Upload and Install the Older Version:
   • Use the automatic method (preferred):
     • Go to Plugins > Add New > Upload Plugin.
     • Select the older ZIP file and click Install Now.
   • Or manual (via FTP):
     • Unzip the file to get the eventon folder.
     • Upload to wp-content/plugins/ via FTP (overwrite if needed).
   • Activate the plugin.
5. Reactivate Your License:
   • Go to EventON > License, enter your key & email, and activate.

Warning: Downgrading without a backup risks data incompatibility (e.g., new features in database). Test on a staging site first. If events disappear, restore from backup.

Step 3: Verify and Test the Reverted Version

1. Check the version in Plugins > Installed Plugins.
2. Visit EventON > Settings to confirm options load.
3. Test frontend: View a calendar page (e.g., via [add_eventon]) and check events display correctly.
4. Clear cache (browser and plugins like WP Rocket) to see changes.

If issues persist, it may not be version-related—see All Events Not Showing.

Troubleshooting

• Activation Fails? Ensure your license is valid for the version—contact support.
• Data Loss? Restore from backup immediately. Older versions may not support new data structures.
• Conflicts? Deactivate other plugins one by one to isolate issues.
• No Email Response? Check spam folder or use the ticket system for faster tracking.

Next Steps

Once stable:

• Update Safely: When ready, update to the latest via Plugins > Installed Plugins. See Installation Guide for tips.
• Create Events: Add new ones with How to Add and Publish Events.
• Customize Calendars: Explore views in Calendar Display Types.
• Add Features: Use the Shortcode Generator or add locations with How to Add Locations to Events.

We recommend staying updated—older versions miss security patches. For personalized help, submit a support ticket or browse our Documentations.

The post Guide to Reverting to an Older Version of EventON first appeared on Documentation.

Key Benefits:

• Reuse FAQs across events to save time.
• Integrate seamlessly into the event card layout.
• AI-powered suggestions for faster creation (available in EventON Full version).

Prerequisites:

• EventON plugin version 5.0 or later.
• WordPress admin access.
• For AI features: EventON Full version with AI enabled in settings (go to EventON > Settings > AI Assist).

If you’re new to EventON, check our Installation Guide first.

Step 1: Accessing FAQs in the Event Edit Page

• Navigate to your WordPress dashboard and open the event you want to edit (Events > All Events > Edit).
• In the Main Event Details section, scroll to the FAQs tab.

From here, you can add new FAQs or select existing ones.

“Tip: FAQs are stored globally, so reusing them promotes consistency across your site.”

Step 2: Adding a New FAQ

• Click Add New to open the lightbox form.
• Enter the Question (e.g., “What is the dress code?”).
• Enter the Answer (supports rich text, links, and basic formatting like bold or lists).
• Click Save to add it to the event.

This creates a reusable FAQ that can be selected in future events.

Step 3: Selecting and Reusing Existing FAQs

If you’ve added FAQs to other events, reuse them to avoid duplication:

• In the FAQs tab, click Select Existing FAQs.
• Search or browse the list of saved FAQs from all events.
• Check the boxes for the ones you want and click Add Selected.

Editing Reused FAQs: After selecting, you can edit the question or answer inline.

“Warning: Changes to a reused FAQ update it everywhere it’s used. If you edit the question text, it creates a new FAQ entry to prevent breaking links.”

This is ideal for common questions like parking info or COVID policies.

Step 4: Displaying FAQs on the Event Card

By default, FAQs won’t appear until you add them to the layout:

• Go to EventON > Settings > EventCard > EventCard Designer.
• Drag the FAQ data field into your desired position in the event card layout (e.g., below the description).
• Save changes.

Learn more in our EventCard Designer Guide.

How FAQs Appear on the Frontend

Once saved, FAQs show as an accordion on the event page, single event lightbox, or calendar view:

• Styling matches your theme, with options for customization via CSS.
• The first FAQ is expanded by default.
• Users click questions to expand/collapse others.

Using AI Assist to Generate FAQs

EventON 5.0 includes AI-powered suggestions to speed up creation:

• Enable AI in EventON > Settings > Third Party APIs > OpenAI (included in Full version; requires an API key if needed).
• Back in the event edit page, bottom right corner, find the AI Assist button. — AI features on eventON
• The AI uses the event’s title and description to suggest set number of FAQs.
• Review and add the suggestions with one click.

“Note: AI suggestions are based on OpenAI —review for accuracy and privacy. Disable if not needed to save resources.”

Troubleshooting and Tips

• FAQs not showing? Double-check the event card layout and clear cache (e.g., via WP Rocket or browser).
• Too many FAQs? Limit to 5-7 per event for best UX.
• Common Issues: If reuse fails, ensure no plugin conflicts (test by disabling others).

Didn’t find what you need? Search our complete documentation or submit a support ticket.

The post How to Setup & Use FAQs first appeared on Documentation.

Welcome to the AI Capabilities in EventON, a powerful integration for EventON that leverages artificial intelligence via OpenAI to streamline your event content creation process. With this, you can generate and enhance event titles, subtitles, descriptions, and even craft sample X (Twitter) posts directly from the event edit page.

This guide will walk you through the setup process, explain how to use the features, and provide tips to maximize its potential for your EventON events.

Requirements

• EventON Plugin: The core EventON plugin must be installed and activated on your WordPress site.
• OpenAI API Key: A valid API key from OpenAI with sufficient credits is required to use the AI features.

AI Features

The AI features in EventON supercharges your event management by offering the following capabilities:

1. AI-Powered Content Creation
   Generate event titles, subtitles, descriptions, and X posts effortlessly using OpenAI’s language models.
2. Three Content Options Per Request
   For each request, EventON AI provides three unique content suggestions, giving you flexibility to choose the best fit.
3. Various Enhancement Styles
   Customize the tone and style of generated content with options like:
   • Generate (new content from scratch)
   • Rewrite (improve existing text)
   • Engaging, Creative, Casual, Enthusiastic, Professional, Concise, or Call-to-action
4. Accessible from Event Edit Page
   The AI Assist tool is conveniently located in the bottom right corner of the event edit page, allowing seamless integration into your workflow.
5. User Role Permissions
   Control which WordPress user roles (e.g., Administrator, Editor) can access the AI features via settings.
6. Support for Multiple Language Models
   Choose from various ChatGPT models based on your efficiency needs (configured via OpenAI API settings).
7. AI Usage Tracking
   Monitor an estimated count of OpenAI usage within your site, with the option to reset this data as needed.

Setting Up AI

Follow these steps to install and configure the AI for EventON in your WordPress site:

Step 1: Obtain an OpenAI API Key

1. Sign up or log in to your account at openai.com.
2. Navigate to the API section and create a new API key.
3. Add credits to your OpenAI account (e.g., $5 or more) to cover AI request costs (approximately $0.01 per request).
4. Copy the API key to your clipboard.

Step 2: Configure EventON AI Settings

1. In your WordPress dashboard, go to EventON > Settings > Third Party APIs.
2. Locate the OpenAI Section.
3. Click Activate AI on Events
4. Paste your OpenAI API key into the designated field.
5. (Optional) Select a preferred ChatGPT model for content generation (e.g., GPT-3.5 or GPT-4, depending on availability and your needs).
6. Under User Permissions, you can choose which user roles can access the AI features. By default administrator will have access.
7. Click Save Changes.

Step 3: Verify Setup

1. Go to Events > Add New or edit an existing event.
2. On the bottom right corner of the event edit page look for the AI Assist button.
3. Click it to ensure the AI interface loads correctly. If it doesn’t, double-check your API key and credits.

Using AI to Generate Event Content

Once set up, AI is ready to assist you in creating and enhancing event content. Here’s how to use it:

Accessing AI Assist

1. Open an existing event or create a new one via Events > Add New in your WordPress dashboard.
2. On the event edit page, locate the AI Assist button in the bottom right corner.
3. Click the button to open the AI interface.

Generating Content

1. In the AI Assist panel, select the type of content you want to generate:
   • Title: Create a catchy event title.
   • Subtitle: Generate a concise tagline or subtitle.
   • Description: Write a detailed event description.
   • X Post: Craft a sample post for X (Twitter).
2. Choose a style (e.g., Creative, Professional, Call-to-action), that will fetch three content options from OpenAI based on your event content.

Applying or Copying Content

1. Review the three options provided in the AI Assist panel.
2. To use a suggestion, click Apply next to your preferred option—it will automatically populate the corresponding field on the event edit page (e.g., Title, Description).
3. Alternatively, click Copy to manually paste the text elsewhere.

Enhancing Existing Content

1. If you’ve already entered a title, subtitle, or description, select Rewrite or another enhancement style in the AI Assist panel.
2. That will generate three improved versions of your existing text.
3. Apply or copy the enhanced content as needed.

Tips for Best Results

• Provide Context: The more details you enter in the event fields (e.g., title and event description), the better the AI-generated content will align with your event.
• Experiment with Styles: Try different styles to find the tone that suits your audience (e.g., Casual for informal events, Professional for business gatherings).
• Monitor Credits: Keep an eye on your OpenAI account balance to avoid interruptions—check usage data in the EventON settings > Third Party APIs > OpenAI.
• Reset Usage Data: If you want a fresh start, reset the AI usage counter in the settings (this doesn’t affect your OpenAI credits).

Troubleshooting

• AI Assist Not Loading: Ensure your OpenAI API key is valid and has sufficient credits. Verify the key in EventON > Settings > Third Party APIs.
• No Content Generated: Check your internet connection and confirm the selected ChatGPT model is supported by your API key.
• Permission Denied: If a user can’t access AI Assist, confirm their role has permission in the addon settings.

For further assistance, contact EventON support via your My Account page on myeventon.com (support included for 1 year with your license).

Related Addons

Enhance your EventON experience with these addons:

• Quickly: Speeds up event editing in the backend.
• Event Reviewer: Allows users to leave reviews and ratings for events.
• Event Tickets: Adds ticketing functionality to your events.

Learn more at myeventon.com/addons/.

The post General Guide to EventON AI Features first appeared on Documentation.

More options within Show other future repeats.

Show end time of repeating instances as well on eventcard — By default only the start time of the repeating instance of the current event will show with this option to show future repeats on eventCard and this option will allow you to show end time for event as well on eventCard.

Allow repeat dates to be clickable — this will allow the future repeating instance buttons to be clickable and once clicked will only that repeating instance of the event in a single event page.

On EventCard

Once the new settings for the event edit page as saved, the future repeating instance of the event will be visible as shown below:

The post How to show future repeating instances in eventCard first appeared on Documentation.

Key Benefits:

• Full control over event card content and order.
• Support for multi-column grids for a modern, responsive design.
• Easy integration with addons—no coding required.

Prerequisites:

• EventON plugin (or compatible with your addon).
• Admin access to WordPress.
• The custom field or addon already activated (e.g., via EventON > Addons).

Step 1: Accessing the Event Card Designer

1. In your WordPress dashboard, go to EventON > Settings.
2. Click the EventCard Design tab (or search for “EventCard” in settings).

This opens the drag-and-drop interface, where you’ll see available data fields on the left (inactive) and the current layout on the right.

Step 2: Adding and Arranging Data Fields

• Locate the new data field in the Unused Event Card Fields section (e.g., “FAQs” or “RSVP Button”).
  • Fields from addons appear here automatically after activation.

• Click on desired row layout from available options on +Add a row.
  • Tip: Using multi column allow you to create balanced layouts (e.g., place event time and location side-by-side).
• Reorder by dragging existing fields up/down.
• Optional: Click the eye icon to toggle the data visibility and white orb to change color.

Step 3: Saving and Applying Changes

1. Preview the layout in the designer.
2. Click Save Changes at the bottom.

Changes apply site-wide to all events using the default event card.

“Important: Always save—unsaved changes won’t appear on the frontend. If using a caching plugin (e.g., WP Super Cache), clear the cache after saving.”

Troubleshooting and Best Practices

• Field not appearing?
  • Ensure the addon is active and the event has data in that field (e.g., no FAQs added = nothing to show).
  • Check for theme conflicts—switch to a default theme like Twenty Twenty-Four to test.
  • Clear browser cache or use incognito mode.
• Layout looks off? Use custom CSS overrides in EventON > Styles.
• Performance Tip: Too many fields can slow load times—prioritize essentials.

Questions or issues? Search our Documentations or submit a support ticket.

The post How to Make Sure EventCard Data is Visible first appeared on Documentation.